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CNO Financial Group Supervisor, Trade Desk - Bankers Life Securities in Chicago, Illinois

Bankers Life Securities focuses on the securities and investment needs of middle-income Americans who are near or in retirement. We are seeking a Trade Desk Supervisor to join our growing team!

In this role, you are responsible for handling all trade-related items in the home office with a focus on accuracy and timeliness. You will manage all Service Center Associates and be responsible for customer support items and act as the lead for advisory transactions through Envestnet. Procedures will be performed in compliance with firm and regulatory requirements with necessary documentation of events.

Responsibilities:

  • Supervises a small team of Service Center employees.

  • Place trades for customers and advisors where applicable through NetX360.

  • Manage the Service Center to provide excellent customer service through phone and email communication.

  • Handle all trade-related inquiries from customers and advisors.

  • Place and supervise advisory transactions performed and maintained through the Envestnet platform.

  • All trade and error log entry and maintenance.

  • Ensure daily trading activities are compliant with industry and firm policies and procedures through consistent review and oversight of the trading rules engine.

  • Focus on process improvement and quality control.

  • Work with the Principal Review Desk as necessary to ensure proper suitability of transactions.

Requirements:

  • College degree preferred but not required

  • Minimum 2 years’ experience in the financial services field

  • Series 7 required; Series 24 preferred

  • Understanding of financial markets and relevant requirements

  • Experience with Pershing NetX360

  • Strong phone and interpersonal communication skills

  • Attention to detail in a fast-paced environment

  • Ability to manage a team

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